The agreement between you and AvaLists.

By accessing or using AvaLists, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a brokerage, property management company, or other organization, you represent that you have the authority to bind that organization to these Terms.

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms.

You must be at least 18 years old and able to form a binding contract to use AvaLists. The Service is intended for use by licensed real estate professionals, property managers, FSBO sellers, FRBO landlords, owners, and the consumers who contact them about a listing.

Subject to these Terms, AvaLists grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. You may not resell, sublicense, or white-label the Service without our written permission.

• You are responsible for providing accurate account information and keeping it current.
• You are responsible for the security of your login credentials and for all activity under your account.
• Notify us promptly at security@avalists.com if you suspect unauthorized access.
• One person or organization per account, unless you are on a multi-seat plan.

You are responsible for the listing data, documents, photos, and instructions you provide to AvaLists and for ensuring you have the rights to share them. You are responsible for complying with all applicable real estate, fair housing, advertising, telemarketing, and consumer protection laws in your jurisdiction.

You agree to obtain any consent required from sellers, owners, buyers, renters, or other third parties before sharing their information with AvaLists, and to honor opt-out and deletion requests received through the Service.

You agree not to:

• Use the Service to violate any law, regulation, or third-party right.
• Send spam, unsolicited marketing, or messages that violate the TCPA, CAN-SPAM, A2P 10DLC requirements, or carrier rules.
• Upload content that is unlawful, discriminatory, defamatory, harassing, or infringes on the rights of others.
• Reverse engineer, decompile, scrape, or attempt to extract source code or training data from the Service.
• Interfere with the Service, attempt to bypass security or rate limits, or use it to build a competing product.
• Use Ava to impersonate a human in a way that violates applicable AI disclosure laws.

AvaLists, the Ava AI Listing Concierge, the website, the app, and all related software, designs, trademarks, and content are owned by AvaLists or its licensors and are protected by intellectual property laws. These Terms do not transfer any AvaLists IP to you.

You retain ownership of the listing data, documents, photos, and other content you submit ("Customer Content"). You grant AvaLists a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Content solely to provide and improve the Service for you.

• Paid plans start at $99/month. Pricing, features, and limits are described on our Pricing page.
• Subscriptions renew automatically at the end of each billing period until canceled.
• Fees are billed in advance and are non-refundable except where required by law.
• You may cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period.
• We may change pricing with at least 30 days' notice before your next renewal.
• Payments are processed by Stripe. By providing payment information, you authorize us and Stripe to charge your selected payment method.

By providing your mobile phone number to AvaLists and opting in to SMS communications, you agree to receive text messages from AvaLists related to inquiries and services you initiate.

• Program description. Customers may receive customer care SMS messages related to inquiries they initiate. Examples include maintenance updates, showing confirmations, appointment reminders, rental inquiries, lease communications, and customer support.
• Message frequency. Message frequency varies.
• Rates. Message and data rates may apply.
• Opt-out. Reply STOP to any AvaLists SMS message to unsubscribe.
• Help. Reply HELP for assistance, or email support@avalists.com.
• Not a condition of purchase. Consent to receive SMS messages is not a condition of purchasing any goods or services from AvaLists.
• Carriers. Carriers are not liable for delayed or undelivered messages.
• Data handling. For information about how we handle phone numbers, SMS opt-in data, and message content — including our commitment not to share this information with third parties or affiliates for marketing or promotional purposes — see our Privacy Policy.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Ava is an AI assistant and may occasionally produce inaccurate or incomplete responses; you are responsible for reviewing Ava's outputs before relying on them for material business decisions.

AvaLists does not provide legal, real estate, financial, tax, or other professional advice. Nothing in the Service constitutes such advice.

To the maximum extent permitted by law, AvaLists and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities, arising out of or related to the Service.

Our total aggregate liability for any claim arising out of or related to these Terms or the Service will not exceed the greater of (a) the amounts you paid AvaLists in the 12 months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

You may stop using the Service and close your account at any time from your dashboard. We may suspend or terminate your access if you violate these Terms, fail to pay fees when due, or use the Service in a way that creates legal or operational risk for AvaLists or other users. We will provide notice where reasonable.

Upon termination, your right to use the Service ends. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, governing law) will survive termination.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. The exclusive venue for any dispute that is not subject to arbitration or small-claims court will be the state and federal courts located in Travis County, Texas, and you and AvaLists consent to the personal jurisdiction of those courts.