You asked · We listened

Ava is your maintenance concierge that never sleeps.

Built for property managers who are tired of being the bottleneck. Ava answers every resident, dispatches every vendor, and keeps every record — 24/7.

Calm. Capable. Always On.

Don't take our word for it, test Ava yourself

📞 +1 (737) 353-8650

Get StartedStarting at $99/month
Answers in seconds, 24/7 Vendors stay accountable Full audit trail
Incoming Call
2:07 AM · Unit 4B
Resolved
Resident

"My toilet is overflowing and water is all over the bathroom floor."

Ava Timeline
  • 2:07 AM Ava answered immediately
  • 2:08 AM Guided resident to shut off the water valve
  • 2:09 AM Confirmed flooding stopped
  • 2:10 AM Assessed urgency and documented damage
  • 2:11 AM Created maintenance ticket
  • 2:12 AM Contacted preferred plumbing vendor
  • 2:13 AM Verified pricing was within fair market rates
  • 2:14 AM Obtained repair authorization
  • 8:02 AM Vendor confirmed appointment
  • 9:31 AM Plumber arrived
  • 10:08 AM Repair completed
  • 10:09 AM Resident notified
  • 10:10 AM Work order and invoice recorded automatically

What Ava handles for your team

Immediate Resident Support

  • Takes maintenance calls and texts 24/7
  • Asks the right diagnostic questions
  • Triages emergencies vs. routine issues
  • Captures photos, videos, and unit details
  • Confirms the issue back to the resident in plain language

No more 7am voicemails. No more 'I called yesterday and nobody got back to me.'

Vendor Coordination

  • Routes work orders to the right vendor automatically
  • Sends vendors the photos, videos, and access notes they need
  • Schedules appointments with residents
  • Follows up if a vendor goes silent
  • Verifies the work was actually completed

Your vendors get cleaner work orders. Your residents get faster answers.

Cost Intelligence

  • Tracks every dollar spent per unit, building, and category
  • Flags vendors charging above market rate
  • Spots repeated issues that point to a bigger problem
  • Surfaces preventative maintenance opportunities before they become emergencies
  • Gives you the data you need for owner reports — automatically

Stop guessing what's eating your maintenance budget.

Complete Visibility

  • Every call, text, and message logged and searchable
  • Real-time status on every open work order
  • A complete history for every unit
  • Owner-ready reports in one click
  • Resident communication you can audit

Nothing falls through the cracks. Nothing gets lost in someone's inbox.

How it works

  1. 1

    A resident reports an issue

    By phone or text at the property. Ava answers immediately, 24/7, in natural conversation.

  2. 2

    Ava diagnoses and documents

    She asks the right questions, gathers photos and details, and figures out whether this is urgent, routine, or something the resident can fix themselves.

  3. 3

    The right people get notified

    True emergencies trigger an immediate call to your on-call maintenance person — Ava actually picks up the phone and dispatches them. Routine work orders go straight to your preferred vendor with everything they need to show up prepared, and you stay in the loop on every escalation.

  4. 4

    Ava manages the follow-through

    She coordinates scheduling, checks in with vendors, and keeps residents updated — without you touching it.

  5. 5

    You see everything

    A live Command Center for your team, clean reports for owners, and a complete history for every property.

  6. 6

    Ava closes the loop

    After the work is done, she automatically asks residents for feedback and confirms the problem was fully addressed.

The result

  • Residents feel heard.
  • Problems get addressed faster.
  • Vendors stay accountable.
  • Property managers stop chasing updates.
  • Every maintenance issue has a complete, searchable history.

Give every property its own 24/7 maintenance concierge.

Get started

Drop your name, email, and a quick note. We'll follow up to answer any questions, see if it's a good fit, and get you set up. Starting at $99/month.